Privacy Policy

We may collect the following types of information when you interact with us:

• Personal Information: Name, email address, phone number, and shipping address that you voluntarily provide when contacting us or placing an order.
• Order Information: Details about the products you purchase, order quantities, and transaction history shared through WhatsApp.
• Usage Data: Information about how you interact with our website, including pages visited, time spent, browser type, and device information, collected automatically through cookies and analytics tools.

We use the information we collect for the following purposes:

• To process and fulfil your orders via our WhatsApp ordering system.
• To communicate with you about your orders, inquiries, and customer support requests.
• To improve our website, products, and overall customer experience.
• To send occasional updates about new products or offers, only if you have opted in to receive such communications.
• To comply with legal obligations and protect our rights.

We take reasonable measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

All orders are processed through WhatsApp, which uses end-to-end encryption for messages. Payment details are shared directly between you and us, and we do not store payment information on our website.

Our website may use third-party services such as analytics providers and hosting platforms. These services may collect usage data in accordance with their own privacy policies. We encourage you to review the privacy policies of any third-party services you interact with.

We use WhatsApp (operated by Meta Platforms, Inc.) as our primary ordering and communication channel. Your interactions on WhatsApp are subject to WhatsApp's own privacy policy and terms of service.

You have the right to:

• Request access to the personal information we hold about you.
• Request correction or deletion of your personal information.
• Opt out of marketing communications at any time.

To exercise any of these rights, please contact us using the details provided below.